Professional Service Agreements for Generators, Heavy Equipment & Forklift Fleets
Keeping your equipment running reliably is essential to maintaining productivity and reducing operating costs. Our Service Agreements provide scheduled preventive maintenance, technical inspections, priority support, and access to quality replacement parts to help maximize equipment uptime throughout its service life.Whether you operate standby generators, construction machinery, forklifts, telehandlers, warehouse equipment, or an entire industrial fleet, our customized maintenance programs are designed around your operational requirements. From routine servicing to major component planning, we help you reduce unexpected failures and keep your equipment performing at its best.
Preventive Maintenance That Protects Your Investment
Unexpected breakdowns often result in lost productivity, emergency repair costs, and unnecessary downtime. A preventive maintenance program helps identify wear before it becomes a major failure.
Our experienced technicians follow structured maintenance schedules based on operating hours, equipment condition, and manufacturer recommendations. Every inspection is designed to improve reliability while extending the service life of critical components.
Our maintenance services may include:
- Scheduled preventive maintenance
- Complete equipment inspections
- Engine diagnostics and performance checks
- Hydraulic system inspections
- Cooling system maintenance
- Fuel system inspection and cleaning
- Electrical system testing
- Brake and steering system inspections
- Lubrication and fluid replacement
- Belt, hose, seal, and filter replacement
- Battery testing and charging system inspection
- Operational safety checks
Customized Service Plans
Every business operates differently. Equipment usage, environmental conditions, and production demands vary significantly between industries. For this reason, we develop customized service agreements rather than offering one-size-fits-all maintenance packages.
Service plans can be based on:
- Operating hours
- Monthly maintenance
- Quarterly inspections
- Annual maintenance contracts
- Seasonal equipment preparation
- Fleet size
- Individual machine requirements
- Customer maintenance policies
Our goal is to create a maintenance schedule that minimizes downtime while fitting seamlessly into your operations.
Multi-Brand Equipment Support
We provide maintenance support for a wide variety of equipment manufacturers across multiple industries.
Our service agreements can cover:
- Diesel generators
- Gas generators
- Forklifts
- Reach trucks
- Telehandlers
- Wheel loaders
- Excavators
- Backhoe loaders
- Skid steer loaders
- Material handling equipment
- Industrial machinery
Because we also specialize in replacement parts, customers benefit from a single source for both maintenance services and parts supply.
Flexible Parts Supply Options
Every customer has different maintenance priorities and budget requirements. We offer several replacement part options to support both scheduled maintenance and emergency repairs.
Available parts include:
- Genuine Parts
- OEM Replacement Parts
- Premium Aftermarket Parts
- Remanufactured Components
This flexibility allows customers to balance cost, availability, and long-term equipment reliability without compromising quality.
Priority Technical Support
Service Agreement customers receive priority access to our technical support team.
When unexpected issues arise, our specialists can assist with:
- Technical troubleshooting
- Parts identification
- Maintenance recommendations
- Repair planning
- Component replacement guidance
- Product availability
Fast technical assistance helps reduce unnecessary downtime and keeps your operations moving.
Benefits of a Service Agreement
A planned maintenance program delivers measurable operational advantages, including:
- Reduced unplanned downtime
- Increased equipment availability
- Longer component life
- Lower maintenance costs
- Improved equipment reliability
- Better maintenance planning
- Increased workplace safety
- Predictable service budgets
- Improved fleet performance
- Higher equipment resale value
Preventive maintenance is almost always less expensive than emergency repairs caused by unexpected equipment failure.
Industries We Support
Our Service Agreements are designed for businesses operating in a wide range of industries, including:
- Warehousing and Logistics
- Construction
- Mining
- Manufacturing
- Agriculture
- Ports and Marine Operations
- Energy
- Rental Fleets
- Industrial Facilities
- Municipal Services
Whether your operation consists of a few machines or hundreds of assets across multiple locations, we can develop a maintenance strategy that supports your business objectives.
Why Choose Novi?
At Novi , we understand that every hour of equipment downtime affects productivity and profitability. Our experienced team combines technical expertise with an extensive inventory of replacement parts to deliver dependable maintenance solutions for businesses worldwide.
By partnering with Novi Parts, you gain access to:
- Experienced technical specialists
- Worldwide replacement parts sourcing
- Fast parts availability
- Flexible maintenance agreements
- Multi-brand equipment support
- Reliable customer service
- Long-term maintenance planning
- Professional technical guidance
Our mission is simple: help customers maximize equipment uptime while reducing the total cost of ownership.
Request a Customized Service Agreement
Every fleet is unique, and every maintenance program should be too.
Contact our team today to discuss a customized Service Agreement tailored to your generators, heavy equipment, or forklift fleet. Together, we'll develop a preventive maintenance strategy that improves reliability, reduces downtime, and keeps your business operating efficiently for years to come.